How can we help?
Most answers are on the FAQ page — if not, we're one email away and reply within 1–2 business days.
My bundle didn't unlock after payment
Reload the bundle page first — access is granted automatically once the payment is verified, usually within seconds.
If it still shows as locked, sign out and back in once. If that doesn't help, email support@creatormoves365.ai with the payment reference from Razorpay and we will restore access or refund the payment in full. See the Shipping & Delivery Policy.
A prompt isn't giving me the result I expected
Prompt results depend on the third-party AI image tool and model version you use. Try the same prompt on the model it was written for, keep the negative prompt where one is provided, and change one element at a time.
We sell prompt text only — we do not generate images and cannot guarantee a specific output from any external tool.
Sign-in and password trouble
Use the reset link on the sign-in page. If two-factor authentication is enabled and you lost your device, contact support so we can verify you before resetting it.
You can create a free account from the sign-in page, or continue with Google. Partner and staff access is granted by our team.
Billing, cancellation and refunds
All charges are Monthly or Yearly subscription charges in INR. Cancellation is covered by the Cancellation Policy, and refunds by the Refund Policy.
Email support@creatormoves365.ai from your account address with the payment reference and we'll respond within 1–2 business days.
Registered business address: 101 City Plaza, Kidwaipuri, Patna, Bihar - 800001, India.
Privacy and data requests
To access, correct, export or delete your data, use the Data Deletion or Account Deletion pages, or email support@creatormoves365.ai. See the Privacy Policy.