Cancellation Policy

Nothing auto-renews

Customer access to creatormoves365.ai is a Monthly or Yearly subscription. You can cancel at any time from your profile: cancellation stops any further renewal charge, and your access continues until the end of the period you have already paid for.

Cancelling before payment

You can abandon a checkout at any point before you confirm payment — simply close the payment window. No amount is captured and no order is completed.

If a payment attempt failed or you cancelled it, nothing is charged and no access is granted. Any coupon reservation held for that attempt is released automatically.

Cancelling before digital fulfilment

If a payment has gone through but access has not yet been delivered to your account, email support@creatormoves365.ai immediately with the payment reference. Where the order has not yet been fulfilled, we cancel it and refund the payment in full.

After access has been delivered

A subscription period that has already been delivered is treated as fulfilled, so cancelling does not retroactively refund it. From that point the criteria in our Refund Policy apply — including the 7-day window where the library has not been substantially accessed, and full refunds for duplicate charges, verified failed delivery and billing errors.

Buying again

If a subscription was cancelled or refunded, you can subscribe again later at the plan price shown at that time. Your account and its history are unaffected.

Contact

support@creatormoves365.ai or +91 90318 38341. We respond within 1–2 business days.